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Job Position ID:  3321

Apple MAC Support

msg global solutions Philippines, Inc.

Manila, PH

Employment Type:  Full Time

What will you do?

  • Provide L2 technical support and general troubleshooting for applictions
  • Enrollment and onboarding of new MAC devices
  • Interact with end users and guide them on queries and issues related to hardware and software
  • Deployment of applications, service patches and upgrades
  • Support the launch of new applications, services and tools
  • Configure, install, and maintain MAC systems, their peripherals and mobile devices
  • Work with other departments to ensure proper support of MAC users
  • Manage MAC using corporate IT management platform (Jamf Platform)


What experiences you should have?

  • 2-3 years of relavant job experience
  • General MAC OS/Apple administrative skills
  • General knowledge of Microsoft office package, Office 365 applications and Outlook
  • Traditional IT skills (network concepts, storage concepts, backup/recovery, etc.)
  • Linux and Windows experience is a plus


What do we offer?

  • A challenging and multi-cultural working environment in experienced teams with open access to a mentor for ongoing interaction and support
  • Boost the development of your career in both functional and technical directions
  • An attractive and competitive salary package and employee benefits
  • International exposure, internal and external training, and certifications to help you to further develop your talents
  • Access to innovative and emerging technologies
  • A team in which the core values are collaboration, thought leadership and entrepreneurship

About msg global solutions

msg global solutions is a systems integrator, software development partner and managed services provider focused on SAP solutions for accounting, finance, regulatory reporting, performance management, customer experience and IoT. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While the heart of our expertise is in the financial services sector, our solutions are utilized in a wide range of industries.