Job Position ID:  8385

IT Associate


Manila, PH

Employment Type:  Full Time
Work Model:  Hybrid

Who we are

msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the globe and growing, we help clients achieve operational efficiency and improve decision-making capabilities. With deep industry knowledge, technical expertise, and a diverse range of perspectives, our people spark change and create innovative solutions to complex operational issues. Our goal is to create long-lasting client relationships built on trust and dependability.

msg global solutions is part of msg, an independent, international group of companies with more than 10,000 employees around the world.

What we do

The Information Technology department supports our business users world-wide with infrastructure and network, application management, security. and service delivery. Our global team works on complex solutions with state-of-the-art cloud services to manage internal applications, secure our operating environment, achieve compliance standards, and support our colleagues worldwide in achieving our business goals and operational excellence.

What you will do

  • Understanding and ability to install and configure Windows Based Systems
  • Computer problems diagnostic and repair
  • LAN/WiFi and WAN network issues support and structural cabling in the office
  • Fundamental Networking Knowledge Windows/Internet Based applications
  • Basic network administration and configuration (WiFi configuration, switching, and routing)
  • Ability to support users with general questions and technical support for a variety of problems internet and software related
  • Physical security
  • IT On-boarding for new employees
  • Works as 1st and 2nd level support for users
  • Willingness to take direction from and work with other team members
  • Good communication skills with our customer base
  • Procurement and organization of equipment, distribution and asset management, communication with vendors
  • System administration of our services
  • Participation in global IT project based on requirement

What we are looking for


  • Bachelor degree in Technical University
  • Knowledge of Windows OS / Up to Windows 10
  • Knowledge of MS Office suite including troubleshooting
  • Knowledge of Windows Server OS / Up to Server 2016
  • Basic core networking skills
  • MCP/MCSA/MCTS Certification is a plus
  • Analytical and precise
  • Responsible
  • Well organized
  • Deadline-Oriented
  • Generally controls own work priorities
  • Self-motivation and flexibility
  • Ability to work either independently or within a team
  • Analytical problem-solving capabilities
  • Willingness and ability to travel when required
  • To be a proactive, positive contributor
  • Ability to work in an international team with international customers
  • Fluent in English


What we offer

  • A place where individuals are equally valued and where diversity and cultural differences are cherished.
  • A global team of highly respected SAP and industry experts where you can make a difference.
  • Competitive salaries and a broad range of benefits, some of which are highlighted below.

About msg global solutions

msg global is an Equal Opportunity Employer. Equal Employment Opportunity has been, and will continue to be, a fundamental principle for us. At the heart of this policy is our commitment that we make job related decisions based on the job related criteria. More specifically, employment is based on personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, marital status, ancestry, veteran status or any other protected characteristic as established by law. These principles are to be applied to policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.