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Job Position ID:  162

SAP Solution Manager Consultant

msg global solutions Philippines Inc.

Manila, PH

Employment Type:  Full Time

What will you do?

  • Responsible for the delivery of proactive and reactive high-quality SAP Solution Manager support/services to MSG Global customers with the goal of achieving customer satisfaction. Impart SAP Solution Manager technical know-how and core consulting skills to Associate Consultants and Junior Consultants. Expected to provide subject matter expertise on technical and strategic knowledge on focus area to the team. 

What experiences you should have?

           Supervises/Performs in accordance to specialization:

  • ChaRM Support, Configuration, Customization
  • ChaRM Retrofit
  • ITSM Support, Configuration, Customization
  • CTS+ (Re)Configuration
  • Technical Monitoring Implementation
  • Early Watch Alert Implementation
  • Data Volume Management Implementation
  • SLD/LMDB/SOLADM Maintenance
  • Solution Documentation Maintenance
  • SAP Solution Manager upgrade (e.g 7.1 to 7.2)
  • SAP SolMan Post-installation
  • SAP Solution Manager Cross Scenario Configuration
  • Custom Code Management configuration
  • Data Volume Management configuration
  • Implementation of RCA (Root Cause Analysis) 
  • Business Process Monitoring (BPMON) 
  • other Application Lifecycle Management tools
  • HP ALM


            Requirements Gathering:

  • Planning
  • Ensure adherence to SLAs and timelines
  • Internal Coordination
  • External Coordination
  • Knowledge transfer
  • Documentation
  • Quality checks
  • Mentoring of colleagues
  • Compose Solutions
  • Root Cause Analysis


What do we offer?

  • A challenging and multi-cultural working environment in experienced teams with open access to a mentor for ongoing interaction and support
  • Boost the development of your career in both functional and technical directions by comprehensive advanced education and certificates
  • An attractive and competitive salary package, employee benefits and flexible working hours
  • International exposure, internal and external training, and certifications to help you to further develop your talents
  • Access to innovative and emerging technologies
  • A team in which the core values are collaboration, thought leadership and entrepreneurship

About msg global solutions

msg global solutions is a product- and solutions-based systems integrator that serves the financial services/insurer/reinsurer markets in all lines of business, in all regions of the world. Our expert teams employ a complete selection of consulting services and software products to help large and mid-size clients succeed with a range of business and IT strategies, including digital transformation. Operating from 19 global offices and growing, msg global solutions’ market presence covers the major insurance markets worldwide with domain and solution expertise.

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