Job Position ID:  8815

HR Lead Eastern Europe


Sofia, BG

Employment Type:  Full Time
Work Model:  Hybrid

Who we are

msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the globe and growing, we help clients achieve operational efficiency and improve decision-making capabilities. With deep industry knowledge, technical expertise, and a diverse range of perspectives, our people spark change and create innovative solutions to complex operational issues. Our goal is to create long-lasting client relationships built on trust and dependability.

msg global solutions is part of msg, an independent, international group of companies with more than 10,000 employees around the world.

What we do


The Human Resources department takes care of the company’s most important resource ― its employees. Our HR experts seek the best individuals to meet the msg global business objectives. We are passionate about HR and have created an environment where employees are truly valued and well supported. The team is responsible for key domains such as employment management, compensation, benefits, recruiting, performance management, training and development, and much more. Become part of msg global’s international HR team and take ownership of a great variety of challenging tasks. Together we write the next chapter of msg global and drive the growth of our company and its people.


What you will do


The HR Lead Eastern Europe will be part of our Global HR organization and work closely with the Country Managers for Bulgaria, Croatia and Serbia to support the achievement of organizational and country goals and objectives through ownership of the following responsibilities

•    Steer, execute and promote HR programs and initiatives in line with global and regional business strategies and objectives to support the growth and development of the business and its people
•    Lead a team of strong HR professionals across the aforementioned entities and foster their further growth through individual development and mentorship
•    Take over full responsibility for all HR activities in the region such as Talent Acquisition, Performance Management, Employee Engagement, Organizational and People Development, Compensation & Benefits including Payroll Administration and work together with the local HR team on the continuous optimization of these
•    Partner closely with Country Management, Business Unit Leads and local people managers, provide guidance and coaching on all HR related matters and ensure proper level of integration and collaboration between various stakeholders in the matrix organization with global structures
•    Ensure optimal and up to date local HR policies, processes and tools in compliance with global HR, local requirements and country legislation and make sure they are correctly executed and adhered to 

•    Drive initiatives related to employer attractiveness e.g. annual employee survey and other employee engagement activities, work closely with management and employees to improve work relationships, build morale, increase productivity and retention to keep our footprint as employer of choice
•    Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates, lead HR planning and reporting in the region
•    Be an active member of the Global HR community and support global HR projects and initiatives
•    Build trustful relationships with other internal departments and stakeholders as well as external partners

What we are looking for


•    Successfully completed university studies in business administration or a comparable qualification or degree preferably with main subject in HR 
•    Minimum 7 years of professional experience in Human Resources ideally gained in the IT industry with minimum 3 years of experience leading a team
•    Profound knowledge of multiple HR disciplines such as Performance Management, Compensation & Benefits, Employee Engagement and Relations etc.
•    Good knowledge of Employment & Labor Law regulations in the aforementioned countries
•    Independent and thorough way of working, ability to balance priorities in a highly dynamic and international working environment with attention to detail
•    Aptitude in problem-solving and desire to work as a team with a results driven approach and ability to proactively drive projects and bring them to closure
•    Very good communication and stakeholder management skills with service and result orientation as well as positive attitude and hands-on mentality
•    Fluent in English, Serbian and/or Bulgarian and/or Croatian


What we offer

•    A place where individuals are equally valued and where diversity and cultural differences are cherished
•    A global team of highly respected SAP and industry experts where you can make a difference
•    Competitive salaries and a broad range of benefits, some of which are highlighted below
•    An international working environment with flat hierarchies and plenty of creative freedom


About msg global solutions

msg global is an Equal Opportunity Employer. Equal Employment Opportunity has been, and will continue to be, a fundamental principle for us. At the heart of this policy is our commitment that we make job related decisions based on the job related criteria. More specifically, employment is based on personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, marital status, ancestry, veteran status or any other protected characteristic as established by law. These principles are to be applied to policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.