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Job Position ID:  1601

Brand & Communications Manager Cookhouse Labs

msg global solutions Canada Inc.

Toronto, CA

Employment Type:  Part Time

Who we are

Cookhouse Labs is an InsurTech Innovation Lab first of its kind that focuses on global insurance challenges and opportunities. It is a program offered by msg global solutions, part of the independent German msg Group with more than 8,000 employees in 27 countries.

The Lab is located in the heart of downtown Toronto which provides an environment for insurance experts, professionals, entrepreneurs and academia across multiple geographies and product lines to collaborate on original ideas, combine concepts, build new prototypes, designs and eventually fund new innovations through its open collaboration methodology. Cookhouse Labs’ mission is to make insurance better and we’re looking for others to join us on this journey. Our office is currently closed following the government’s request for volunteers’ organizations to remain closed to minimize the number of citizens traveling. Therefore, we are all currently working from home using various tech tools to stay connected. 


We are looking for a brilliant, innovative and deeply conscientious Brand & Communications Manager with a passion for fun, collaboration, creativity and social media engagement to join our innovation team. The Brand & Communications Manager will report directly to the Head of Innovation and work in close collaboration with the Community Manager of Cookhouse Labs.


This is a part-time opportunity requiring 20–25 hours per week and allows for flexibility of working hours.  


Who is the ideal candidate?

The ideal candidate is looking for a part-time job and has a passion for social media, podcasting, marketing, best in class branding and PR.


Creativity, interpersonal skills, ‘anything is possible’ attitude and communication are the key drivers of success for this position. 


We’re looking for someone to manage multiple social media channels and plan content delivery in order to increase our community and strengthen our presence in the industry. The ideal candidate has experience in managing, prioritizing and executing multiple tasks, projects and assignments effectively. 


What you will do

We’re looking for a driven individual who can help us to increase awareness of the Cookhouse Labs brand globally through external communications. i.e. social media, podcasts, digital marketing campaigns, speaking engagements, lead generation and existing and new partnerships


In this role you will:

  • Develop an outreach strategy to connect with influencers, innovators in the industry and other potential collaborators and members
    • Generate and manage content for communication channels including, but not limited to:
    • Social media (LinkedIn, Facebook, Instagram, Twitter)
    • E-mail marketing and member recruitment campaigns
    • Articles & Blog writing
    • Press releases and website
    • Case studies, news and FAQs
    • Podcasts, Videos & Infographics Editing
  • Prepare reports using Facebook Insights, Instagram Insights, Google Analytics, etc.
  • Work in close collaboration with our UX/UI designer to maintain brand guidelines
  • Collaborate and report into Co-founder of Cookhouse Labs, Head of Innovation

Skills and requirements

  • Experience producing compelling online content (articles, blogs, social media, video, press release, podcast etc.)
  • Ability to generate new ideas, propose changes and encourage innovation
  • Excellent communications skills, with a solid knowledge of English grammar and the ability to present ideas in a clear and concise way 
  • Organizational skills, with the capacity to prioritize and work across multiple projects
  • Experience in managing website including, but not limited to content, support in design and strategy to drive traffic and engage visitors
  • Creative and solutions-oriented; passion for communications and storytelling 
  • Demonstrated ability to work successfully under pressure 
  • Complete tasks independently, while at the same time keeping supervisor and team-members fully informed of all project developments 
  • Optimistic, “anything is possible” attitude and fun personality
  • Experience in innovation and start up environments is an asset, but not necessary


What do we offer?

  • A challenging and multi-cultural working environment in experienced teams with open access to a mentor for ongoing interaction and support
  • Boost the development of your career in both functional and technical directions by comprehensive advanced education and certificates
  • An attractive and competitive salary package and flexible working hours
  • Freedom to express ideas
  • International exposure, internal and external training, and certifications to help you to further develop your talents
  • Access to innovative and emerging technologies
  • A team in which the core values are collaboration, thought leadership and entrepreneurship


Interested in applying but worried you don’t have it all? At Cookhouse Labs we know not everyone gains their experience following a traditional path. If you share our values and want to make insurance better, we encourage you to apply. We look forward to receiving your application.

About msg global solutions

msg global solutions is a systems integrator, software development partner and managed services provider focused on SAP solutions for accounting, finance, regulatory reporting, performance management, customer experience and IoT. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While the heart of our expertise is in the financial services sector, our solutions are utilized in a wide range of industries.