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Job Position ID:  264

Solution Architect SAP CX / C/4 HANA

msg global solutions Canada Inc.
Location: 

Toronto, CA

Employment Type:  Full Time

What will you do?

  • Lead and establish the Canadian CX practice and introduce the overall technical vision for CX services
  • Provide Subject Matter Expertise of best practices in use of SAP Customer Experience (CX)
  • Support msg and SAP sales team with pre-sales activities
  • Lead CX implementation projects, especially for SAP CX / Hybris Financial Services Accelerator (FSA)
  • Analyze and translate business requirements into clear functional and technical requirements
  • Provide recommendations for improving technical strategies, approaches and solutions
  • Coordinate with business process owners as well as functional and technical staff to design, customize and implement SAP CX solutions to meet customer requirements
  • Provide guidance and consultancy to business users and other functional consultants 
  • Collaborate with our global CX team in Europe and Asia

What experiences you should have?

  • Minimum of 6 years of overall IT experience
  • At least 3 years of experience in leading and delivering SAP CX solutions 
  • Good Knowledge of SAP Hybris Platform and development experience 
  • Adept in all phases of project development, from conceptualization to analysis & recommendations, project planning, implementation, through realization and going live
  • Deep knowledge in agile project methodologies
  • Very strong analytical and conceptual skills as well as a distinct willingness to learn
  • Minimum of two end-to-end CX, C/4 HANA (Hybris) implementations 
  • Provide specifications according to which the solution is defined, managed, and delivered
  • Strong written and verbal communication skills
  • Knowledge on Database like HANA, Oracle, SQL Server
  • Experience on DataHub and other integration frameworks
  • Experience on integrating with various backend systems majorly SAP modules
  • Experience on writing REST services, understanding of ODATA services
  • Knowledge on SAP Customer Data Cloud (Gigya)
  • Knowledge on SAP Marketing Cloud (B2B Marketing, Segmentation, Campaign, Marketing Analytics etc.)
  • Knowledge on SAP Sales and Service Cloud
  • Proficiency in English language, both verbal and written

Nice to have skills

  • Experience on various accelerator like B2C, B2B, Financial Accelerator, Public Accelerator etc.
  • Experience in the insurance industry
  • SAP Certified Application Associate in SAP Hybris Cloud 
  • Proficiency in French or Spanish

What do we offer?

  • A challenging and multi-cultural working environment in experienced teams with open access to a mentor for ongoing interaction and support
  • Boost the development of your career in both functional and technical directions by comprehensive advanced education and certificates
  • An attractive and competitive salary package, employee benefits and flexible working hours
  • International exposure, internal and external training, and certifications to help you to further develop your talents
  • Access to innovative and emerging technologies
  • A team in which the core values are collaboration, thought leadership and entrepreneurship

About msg global solutions

msg global solutions is a systems integrator, software development partner and managed services provider focused on SAP solutions for accounting, finance, regulatory reporting, performance management, customer experience and IoT. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While the heart of our expertise is in the financial services sector, our solutions are utilized in a wide range of industries.